Little BIG Things in Operational Excellence
- Debashis Sarkar - Managing Partner at Proliferator Advisory & Consulting
Business & Management (General)
This book is a guide that focuses on the softer dimensions of operational excellence. The author calls them the ‘little big things’, the solutions of which are found not just in the business world but the world beyond, such as behavioural sciences, space travel, conflicts, metaphors and stories from unsung pioneers. It provides insights on processes, data, automation, change management and culture. The book presents a groundbreaking way of doing things and define strategies to identify and prioritize opportunities, implement improvement plans, monitor, continuously improve and sustain results.
With globally applicable value-adding activities and disciplines, Little BIG Things in Operational Excellence covers it all—processes, people and operations.
‘It is a thought-provoking book where you learn about operational excellence not only from the author’s experience but also from stories and events beyond the business world.…’
‘It is a s superb collection of examples and lessons learned, which will avail the reader with a wealth of opportunities to focus on the right topics to improve operations and, more importantly, avoid making the mistakes others have already done.’
‘In his book on Little BIG Things in Operational Excellence, Debashis Sarkar provides a comprehensive view of sustainable operational excellence. His numerous practical examples from various domains will provide an actionable road map to create operational excellence in one’s own organization. I am looking forward to reading this book with great anticipation.’
‘I have known Deb for 10 years. He is an outstanding individual and a man of high integrity and ethics. He leads from the front and is a very inspiring leader—notably humble. His knowledge is profound and intense. There is tremendous learning from him. He explains the most difficult and complex content in a very simple way so that everyone can understand. He is always up to date. I would recommend and encourage everyone to read this book. We will be the beneficiaries.’
‘Little BIG Things in Operational Excellence is a delightful read, evidence based and full of insights. Debashis has this amazing ability to unearth nuggets from compelling stories. Clearly, these can come handy as we navigate the challenges of operational excellence.’
‘Operational excellence is pivotal to achieving competitive advantage. The compelling stories and experiences shared by Debashis make the book one of the finest in the field of operational excellence. The ‘little big things’ can do wonders; I enjoyed reading every bit of it.’
‘Debashis’s book is a must-read for operational excellence practitioners who want to bring people, processes, operations strategies and technologies together to deliver value in a changing world.’
‘I have known Debashis for his work in operational excellence over more than a decade. He has this innate ability to offer simple guidance but produce big impact transformationally. The book brings simplicity to the field of operational excellence. I wish the readers of the book a wonderful useful voyage into how to make business perform better.’