Introduction
Roles and Relationships in Health and Welfare
PART ONE: EXPERIENCE AND EXPERTISE
Jan Williams
What is a Profession? Experience versus Expertise
Donald Sch[um]on
Reflection-in-Action
Everett C Hughes
License and Mandate
Jan Walmsley
It's Not What You Do but Who You Are
Caring Roles and Caring Relationships
Gillian Dalley
Professional Ideology or Organizational Tribalism? The Health Service-Social Work Divide
Jenny Kitzinger, Josephine Green and Vanessa Coupland
Labour Relations
Midwives and Doctors on the Labour Ward
Ruth Purtilo
Meaningful Distances
Patrick Wakeling
Wounded Healers
Gerry Stimson and Barbara Webb
The Face-to-Face Interaction and After the Consultation
Elizabeth Roberts
Pregnancy and Childbirth
George Orwell
How the Poor Die
PART TWO: DIVERSITY AND DISCRIMINATION
Jill Reynolds
Feminist Theory and Strategy in Social Work
Don Naik
Towards an Anti-racist Curriculum in Social Work Training
Jalna Hanmer and Daphne Statham
Commonalities and Diversities between Women Clients and Women Social Workers
Amina Mama
Violence against Black Women
Gender, Race and State Responses
Yasmin Alibhai
Black Nightingales
Sara Arber and Nigel Gilbert
Men
Gladys Elder
The Alienated
Norma Pitfield
Making Gardens from Wildernesses
Maggie Woolley
Acquired Hearing Loss
PART THREE: EMPOWERMENT AND POWER
Roger Gomm
Issues of Power in Health and Welfare
Vic Finkelstein
From Curing or Caring to Defining Disabled People
Nora Ellen Groce
A Community's Adaptation to Deafness
David Ward and Audrey Mullender
Empowerment and Oppression
An Indissoluble Pairing for Contemporary Social Work
Christopher Brown and Charles Ringma
New Disability Services
The Critical Role of Staff in a Consumer-directed Empowerment Model
W David Wills
The Barns Experiment
Maggie Potts and Rebecca Fido
Resisting the System
Anita Binns
Anita's Story
Sheelagh Strawbridge
Rules, Roles and Relationships
PART FOUR: REFLECTING ON PRACTICE
Barbara Webb
Trauma and Tedium
An Account of Living on a Children's Ward
Gillian Chapman
Ritual and Rational Action in Hospitals
Naomi Craft
A Feeling for Medicine
Tom Heller
Personal and Medical Memories from Hillsborough
Graham Connelly
Conflicts in the Residential Keyworker Role
John Simmonds
Thinking about Feelings in Group Care
Liz Lloyd
Reflections on Short-term Casework
Tara Mistry
Establishing a Feminist Model of Groupwork in the Probation Service
Robert Bor, Lucy Perry and Riva Miller
When the Solution becomes a Part of the Problem
Kate Lyon
Conclusion
Why Study Roles and Relationships?